Return Policy
At Nordwood Styl, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a simple and customer-friendly return and cancellation policy.
1. Returns
- You have the right to return your order within 30 days after delivery.
- Returns are free of charge for the customer.
Return Conditions
To be eligible for a return:
- The item must be unused, unworn, and in its original condition.
- The item must be returned in its original packaging, where possible.
Return Process
- Contact us at info@nordwood-styl.com with your order number and reason for return.
- We will provide you with return instructions.
- Once we receive and inspect the item, your refund will be processed.
2. Refunds
- Refunds will be issued to the original payment method.
- Once your return is received and approved, refunds are typically processed within a few business days.
3. Exchanges
- If you wish to exchange an item, please contact us.
- Exchanges are subject to product availability.
4. Order Cancellation
- Orders may be cancelled at any time before or after shipment.
- If your order has already been shipped, you may still cancel it by returning the item in accordance with this policy.
5. Damaged or Incorrect Items
- If you receive a damaged, defective, or incorrect item, please contact us immediately at info@nordwood-styl.com.
- We will resolve the issue as quickly as possible, including offering a replacement or full refund.
6. Contact Information
For any return or cancellation requests:
- Email: info@nordwood-styl.com